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Important Customer Information Opening an Account | Phishing | Lost or Stolen Cards | Credit reports Important Information About Opening an Account To help our government fight the funding of terrorism and money laundering activities, Federal law requires all financial institutions to obtain, verify and record information that identifies each person who opens an account. When you open an account, we will ask for your name, address, date of birth and other information that will allow us to identify you. We may ask to see your driver's license or other identifying documents. We proudly support all efforts to protect and maintain the security of our customers and our country. Phishing - pronounced fishing - is when thieves e-mail hundreds of thousands of people stating that they represent a bank or another financial institution and ask you to provide your personal account information. Basically, the crooks are "phishing" for information from a randomly selected group of individuals in hopes that someone will fall for the scam and provide their personal account data. Read the Full Report on how to avoid phishing scams from the Wisconsin Banker's Association. (PDF) Report lost or stolen Elan Visa and/or Mastercards: 1-800-236-9499 Report lost or stolen Platinum Mastercard Debitcards: 1-866-546-8273 Report lost or stolen prepaid VISA gift cards or travel cards: 1-800-486-0252 Order copies of your credit report once a year to ensure accuracy. |
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